SHIPPING & RETURNS.
Everything you need to know about receiving your S&D order, returns and exchanges.
FROM OUR SIDE
TO YOURS.
We ship S&D orders across supported European destinations. Available shipping methods and final costs are displayed during checkout.
Available destinations are determined during checkout based on your delivery address.
The applicable shipping charge is shown before you complete your order.
PACKED WITH CARE.
DELIVERED WITH PURPOSE.
We prepare every order carefully before handing it over to the selected delivery service.
Once your order is placed, you will receive an order confirmation by email.
Processing time may vary depending on product availability and order volume.
Where tracking is available, shipping information will be provided after your order has been dispatched.
Delivery estimates may vary by destination, carrier, public holidays and other circumstances outside our direct control.
NOT THE
RIGHT FIT?
If something isn't right with your order, contact us and we'll help you with the next steps.
KEEP IT ORIGINAL.
Items must be unused, unworn and returned in their original condition with all original tags attached.
CONTACT S&D.
Contact us before sending anything back. We'll provide the correct return instructions for your order.
LET'S GET THE FIT RIGHT.
If you need a different size, contact us and we'll guide you through the available exchange options.
Return eligibility and applicable conditions are subject to our official Returns and Refund Policy and applicable consumer law.
RETURN RECEIVED.
REFUND PROCESSED.
Eligible refunds are processed after the returned item has been received and inspected.
Returned products are checked after they arrive to ensure they meet the return conditions.
Once your return is approved, the refund is initiated using the applicable payment method.
The time required for a completed refund to appear may depend on your payment provider or financial institution.
DAMAGED OR
INCORRECT ORDER?
If your order arrives damaged or you receive the wrong item, contact us with your order number and clear photos so we can review the issue and help resolve it.
STILL HAVE
A QUESTION?
We're here to help with orders, shipping, returns and product questions.
CONTACT S&D →